Tessera
Privacy Policy
How Tessera handles gameplay, accounts, purchases, advertising, and your privacy choices.
1Overview
Ohana5Games ("we," "us," "our") develops Tessera, a memory-tile puzzle game for iOS and Android. This policy explains what information Tessera collects, why, and the choices you have about it.
You can play the core, solo game without creating an account or providing any personal information. An email account is entirely optional and only needed if you want your progress to follow you across devices.
2Information we collect
| Category | What it includes | When it's collected |
|---|---|---|
| Anonymous play identifier | A random device-level ID with no personal information attached. | Automatically, the first time you open the app. |
| Account information | Email address and password (we never see or store your password in plain text — it's handled by our authentication provider). | Only if you choose "Save your progress" to create an account. |
| Profile information | A display name (auto-generated or one you choose) and, optionally, a profile picture you upload. | When you set up or edit your profile. |
| Gameplay data | Level completion, scores, hints used, streaks, and personal bests. | As you play. |
| Multiplayer & leaderboard data | Friend-room match results and, unless you opt out, your daily leaderboard rank and points. | When you play a friend match or appear on the daily leaderboard. |
| Purchase information | Which in-app products you bought and your entitlement status. We do not collect or store your payment card details — Apple or Google handles payment directly. | When you make a purchase. |
| Advertising & device data | When automatic or optional rewarded ads are requested, Google AdMob collects your device's advertising ID, IP address, approximate location, and ad interaction data to serve and measure ads, as described in Google's own privacy policy. | When ads are requested or shown, subject to applicable consent requirements. |
We do not use any third-party analytics SDK. Go Pro Lifetime removes automatic ads. Pro players can still choose to watch a rewarded video in the Shop for a hint.
3How we use this information
- To run the core game: save your progress, sync it across devices if you have an account, and keep your hint/points balances accurate.
- To power multiplayer: match you with friends, show scores during a match, and calculate the daily leaderboard.
- To process purchases and deliver what you paid for (hints, level skips, Pro benefits).
- To show and measure automatic ads for non-Pro players and optional rewarded ads for players who choose them.
- To respond when you contact support.
4Who we share it with
We don't sell your information. We share it only with the service providers that make Tessera work, and only as needed for them to do their job:
- Supabase — our database, authentication, and file storage provider. It hosts your account, progress, and any avatar photo you upload.
- Google AdMob — serves automatic ads to non-Pro players and optional rewarded videos to players who choose them. Where required (for example the EEA and UK), we ask for your consent before ads are requested, and you can change your choice any time under Shop → Privacy & ad choices. On iOS, we also ask permission before allowing cross-app tracking.
- RevenueCat — manages purchases, restores, and Pro entitlement status across app stores.
- Apple App Store / Google Play — process all payments directly; we never see your card details.
- Other players — if you're in a friend match, your display name and avatar are visible to the other player(s) in that match. If you don't opt out, your display name, avatar, and points appear on the public daily leaderboard.
5Your choices
- Play without an account. Creating an email account is always optional.
- Leaderboard visibility. Turn off "Show me on multiplayer leaderboard" in Profile settings at any time — your points still count toward your own rank, but your name stops appearing publicly.
- Delete your data. In the app, go to Profile → Delete account to permanently delete your email account, profile photo, progress, badges and leaderboard history immediately. You can also email support@ohana5games.com from your account's email address and we'll delete it for you. Account deletion does not automatically refund store purchases. If you have a legacy subscription, manage or cancel its billing separately through your app store.
6Data retention
We keep your information for as long as your account is active, or as needed to provide the game and comply with our legal obligations. If you play anonymously and never create an account, your data lives only on your device and in our systems tied to that anonymous ID — uninstalling the app or clearing app data may permanently disconnect you from it.
7Children's privacy
Tessera is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at support@ohana5games.com and we'll delete it.
8Security
We use industry-standard measures — including encryption in transit and access controls on our database — to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
9Changes to this policy
We'll update the "effective date" above when we make changes, and post the new version here. If a change is material, we'll make a reasonable effort to let you know in the app.
10Contact us
Questions about this policy? Email support@ohana5games.com.